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General terms and conditions

GENERAL TERMS AND CONDITIONS

www.privatepilotexams.com

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I.           INTRODUCTION



The General Terms and Conditions (hereinafter GTC) establish the relationship between www.privatepilotexams.com and the user, the latter may be an unregistered user, registered user or registered user with an active subscription to our digital services.

The user is obliged to read and accept the GTC that will be displayed on the website at all times and at least during the registration process before being able to use any subscription service offered by www.privatepilotexams.com
The GTC are applied to everything related to www.privatepilotexams.com as well as the services or digital goods offered.





II.           GENERAL



i.             www.privatepilotexams.com reserves the right to modify in its entirety and without prior notice, any element of the web such as, and not only, the format, design or content.


ii.             www.privatepilotexams.com uses third-party servers for its web hosting and therefore does not guarantee the continuous availability of the services or digital goods offered, although it will do everything possible to guarantee the correct functioning of the web.





III.            USER AGREEMENT



The user agrees to:


i.             Make an appropriate use of the website, the free tools offered and the services and digital goods purchased.


ii.             Make a responsible use of the comment section in order to improve the web experience and the learning process of the community, using appropriate language at all times and without inciting violence, hatred or discrimination of any kind at any time.


iii.             Not share the account with third parties. The account is individual and non-transferable. Using the account under the personal data of another individual (name, surname, user, country, etc.) is a crime and if detected will result in automatic cancellation of the account.


iv.            Not disclose any type of information to third parties that may compromise the security of the website or its content.


v.            Not disclose any type of information to third parties that may compromise the security or integrity of any user of the website.





IV.            COMMITMENT OF WWW.PRIVATEPILOTEXAMS.COM



www.privatepilotexams.com commits to:


i.            Offer invoices in digital format that will always be available for consultation or download in the Subscriptions section of the website.


ii.           Display the GTC at all times on the website, in both English and Spanish, for any user who wishes.


iii.            Allow access to the digital content that will be stored on their servers instantly, or in the worst case scenario in a period of time equivalent to at most 3 days after receiving confirmation of the payment.



www.privatepilotexams.com does not commit to:


i.            Ensure the safety of the user against possible viruses, malware or malicious files from third-party websites linked by www.privatepilotexams.com. The establishment of the hyperlink does not imply the existence of relations between www.privatepilotexams.com and the owner of another website. Certain third-party links are provided in the explanations of the questions or in the news section, about which www.privatepiloexams.com has no control whatsoever and therefore is not responsible for the veracity, content or security of such links. The responsibility for any moral, hardware or software damage generated rests within the user who was the one who took the decision to access those websites.


ii.           Offer or sell products and services from third parties that appear on linked websites.





V.            PRIVACY POLICY AND PERSONAL DATA

www.privatepilotexams.com informs the user that the treatment of all personal data is carried out in accordance with the provisions of the Organic Law 15/1999, dated December 13, the Data Protection law and with the Royal Decree 1720/2007, dated December 21, which approves the Regulations for the development of the Organic Law 15/1999, dated December 13, on the Protection of Personal Data


www.privatepilotexams.com recognizes the importance of personal data and commits to:


i.            Protect and store it in the safest way possible; and in no case and under no circumstances share it with third parties.


ii.           In the event of a security or data breach, inform the affected users as soon as possible and take prompt measures to restore security.


iii.           Never store fiscal, tax or banking information (ex: credit cards) of its users. Payments will be made by credit card and www.privatepilotexams.com will process them using a reliable, solid and well-known payment gateway.


iv.            Use personal data to generate global statistics on the internal functioning of the website (number of examinations carried out, visits, etc.) without any of these statistics relating any particular user to them.


v.            Use the personal data of users for the sole purpose of establishing direct communication via e-mail on matters strictly related to the operation of the website such as, and not only: solving user problems, manage subscriptions, complaints or improve the user experience.


vi.           Use the personal data of users for the sole purpose of carrying out their own marketing campaigns, sending updates or news via e-mail.


vii.            Use the personal data of users to report the person, group of individuals or organization to the competent local authorities by judicial means for violation of copyright and copyright infringement.



The user agrees to:


i.            Maintain the privacy of his personal data at all times and not share or publish his e-mail, username or password with third parties.


ii.            To provide true and transparent information about his person during the registration phase and subsequently during the use of the website.


iii.            Keep his profile updated by informing through the available contact form, any changes in your personal data, as soon as possible.


iv.            Communicate as soon as possible the theft, loss, modification or illicit use of personal information such as and not only: username, password, tax residence, etc. in order to proceed with the deletion of the account.


v.            Take responsibility for any expenses, prejudice or damage caused as a result of providing false information about his person.





VI.            COPYRIGHT AND DATA BREACH



i.            www.privatepilotexams.com owns all the intellectual property rights of the website including, and not only: source code, domain, web structure, etc. Such intellectual properties are legally protected.


ii.            www.privatepilotexams.com owns all intellectual property rights related to the content hosted on the website including, and not only: text, images, audio, video, software, database, trademarks, logos, etc. Such intellectual properties are legally protected.


iii.            Based on the above mentioned in points i. and ii. it is totally prohibited the replica, distribution or copying of such intellectual properties outside of www.privatepilotexams.com of any type or purpose without the authorization of the web administrator.


iv.            The user agrees to use the services and digital goods offered only and exclusively in www.privatepilotexams.com


v.            In the event that www.privatepilotexams.com detects any leakage on different platforms, forums or social networks, it will proceed to demand the legal persona, group of individuals or organization responsible for the data leakage, providing as evidence the copyrights registered in EU, USA or any other member country of the Berne Convention for the protection of Literary and Artistic Works.





VII.            REFUND



i.            In the unfortunate event that www.privatepilotexam.com cannot offer access to your digital product within the time period set out in section IV. subparagraph iii. , the user can request a refund of his money by filling out the contact form offered on the website or writting an e-mail to support@privatepilotexams.com and communicating the problem that will be solved as soon as possible.


ii.            After accepting these GTC and once the digital content has been accessed, the user waives his right of refund after 3 days and will not be able to request the money back as set out in European legislation, United States legislation or the legislation of different countries internationally, in the field relating to digital services and goods.


iii.            In the unfortunate event of a temporary stoppage in which www.privatepilotexams.com is unable to offer access to its digital product on a continuous basis, the user can request an extension of the services offered by filling out the contact form offered on the website and communicating the problem that will be solved as soon as possible.





VIII.            TERMINATION OF SERVICES



i.            www.privatepilotexams.com has the right to terminate access to the services and digital goods without prior notice in the event that activity against the GTC is detected.


ii.            www.privatepilotexams.com has the right to terminate access to the services and digital goods without prior notice in the event that suspicious activity is detected. The following will be considered suspicious activities:


o Continuous and simultaneous use of the account from two different devices.

o Continuous and simultaneous use of the account from two different IPs.

o Simultaneous use of the account from two totally different geographical IPs.


iii.            The user has the right to request the total cancellation during the use of the services or once they have ended, as well as the complete deletion of his personal data.





IX.      TAX DETAILS



CIF: X5443592K

Contact: support@privatepilotexams.com